Where to buy or service your Toro
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Topic:
Z Masters
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How do I obtain a replacement owner's manual or parts catalog?
Please click here to request or download a replacement operator's manual or parts manual. You will need the model and serial number of your unit.
Where can I buy parts for my Z Master?
Parts can be bought from any of our Toro Authorized Dealers.
Why won't my Z Master start?
Verify the following:
- Parking Brake is set
- Sitting in the seat when starting the unit
- PTO is in the OFF/disengaged position
- Fuse in good condition
- Relay or switch in good condition
If you need additional assistance, please contact your local Authorized Dealer for service.
Why does the engine stop running after it starts?
Verify the following:
- Fuel tank is full
- Air filter is clean.
- Fuel filter is clean
- Fuel being used was purchased within the last 30 days. (Verify that there is no dirt, water or stale fuel in the fuel tank).
If you need further assistance, please contact your local Toro Authoized Dealer for service.
Why does my Z Master pull to one side?
If your Zero Turn riding mower is pulling to the left or right side, the unit may need a "Traction Adjustment". Please consult your Owner's Manual for step by step instructions on how to do the "Traction Adjustment"
If you are not comfortable in performing this adjustment, please contact your local Toro Authorized Dealer for service
How do I get the best quality of cut from my Z Master?
To obtain the best quality of cut:
- Make sure the blade is sharp (for best results, replace or sharpen yearly or when needed).
- Operate the machine at full throttle.
- Cut only 1/3 of the grass blade at a time.
- Mow only dry grass or leaves.
If the finished lawn appearance is unsatisfactory, try one or more of the following:
- Slow down the ground speed of the unit.
- Raise the cutting height on your mower deck.
- Cut the grass more frequently
- Overlap the cutting swaths instead of cutting a full swath with each pass.
- Alternate mowing direction to keep the grass standing straight - this helps disperse clippings, which enhances decomposition and fertilization.
- Clean the clippings and dirt from the underside of the mower deck after each use. (Grass build up inside the mower will affect cutting quality.)
View our Quality of Cut interactive manual for more information on obtaining the best quality of cut.
For more Tips on how to improve your quality of cut Click Here.
How big of slope can I mow with my Z Master?
Please review your Owner's Manual for the proper operating instructions for using your Z Master on a slope.
How do I prevent the turf from tearing when making a turn?
This typically happens when the grass very tender and easily damaged or the soil has more moisture than normal
If the the turf is tearing from the Front Castors:
- Going straight forwards and straight backwards causes the front castors to pivot in one spot and damage the turf.
- If possible, swing the front of the machine to the side a few inches as you change directions. This will allow/cause the front castors to roll in a loop pattern and prevent damage to the grass.This typically happens when the grass very tender and easily damaged or the soil has more moisture than normal.
If the the turf is tearing from the Rear & Wheel:
- Keep both wheels rotating when turning.
- Slow down to turn to reduce chance of slipping.
- Turn by slowing one wheel more than the other.
Why is the grass not properly emptying into the grass bagger?
The most common reasons for the grass not bagging properly are:
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The bagger screen may be dirty. Make sure it is clean and free of any debris.
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Ground speed maybe too fast.
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Conditions maybe too wet. For best result wait until the grass is dry before bagging.
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Verify that the bagger is securely in place.
How do I prevent the grass from blowing out the side of the mowing deck?
The following tips may help in eliminating grass "Blow out":
- If you are currently using high lift blades, try switching to low or medium blades.
- Check to make sure the baffle is adjusted properly in the "B" position.
- Reduce your ground speed.
What is the "Roll Over Protection System" (ROPS)?
Rollover Protection Systems (ROPS) is a roll bar, in combination with a seat belt. The ROPS has shown to be effective in preventing serious injuries or death if the equipment overturns. ROPS are standard equipment on Toro Z Master Mid-Mount ZRT commercial mowers manufactured in 2004 and later.
If you are interested in learning on how to obtain a Roll Over Protection system for you Z Master click here.
What is the best way to store my Z Master for the winter?
- Clean all grass or debris from the mower, under the mower deck and around the engine.
- Add stabilizer to your fuel and run the machine (approxiamtely ?? minutes)until the fuel runs into the carburetor. Shut off the fuel supply (please see your operators manual for the location of the fuel shut off valve(s)) and then run the machine until it will not start.
- Disconnect battery or remove spark plug. Disconnect the negative terminal first and the positive last. Reconnect positive first and negative last.
- Lubricate the machine according to the Service Reference decal and the maintenance schedule printed in the Operator's Manual.
- Replace all worn or damaged decals.
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